{
 "dataset": "Australian mobile phone plans (SIM only)",
 "source": "Each provider's own offer pages and Critical Information Summaries (price, period, data, what happens past the allowance, introductory offers and conditions); the Telecommunications Industry Ombudsman's public register of scheme members (which brands exist)",
 "licence_note": "Plan facts are read from each provider's own published pages and Critical Information Summaries, and every one carries the URL and the sentence it was read from. Where a provider's offer page and its CIS disagree, the offer page is used and the CIS figure is shown beside it. Member names are from the Telecommunications Industry Ombudsman's public register of scheme members. Prices change without notice and introductory offers end; check the provider's page before buying. This is reference data, not advice about which plan to choose.",
 "at_a_glance": {
  "name": "Vonex",
  "network": "optus",
  "established": true,
  "plans": [
   {
    "id": "vonex-starter",
    "name": "Business Mobile SIM Starter 4G",
    "kind": "postpaid",
    "price": 25.0,
    "period_days": 30,
    "monthly": true,
    "data_gb": 25,
    "data_unlimited": false,
    "cost_per_month": 25.0,
    "first_year_cost": 300.0,
    "rankable": false,
    "rollover": "none",
    "unranked": [
     "only for some consumers: see eligibility"
    ]
   },
   {
    "id": "vonex-plus",
    "name": "Business Mobile SIM Plus 5G",
    "kind": "postpaid",
    "price": 40.0,
    "period_days": 30,
    "monthly": true,
    "data_gb": 40,
    "data_unlimited": false,
    "cost_per_month": 40.0,
    "first_year_cost": 480.0,
    "rankable": false,
    "rollover": "none",
    "unranked": [
     "only for some consumers: see eligibility"
    ]
   },
   {
    "id": "vonex-pro",
    "name": "Business Mobile SIM Pro 5G",
    "kind": "postpaid",
    "price": 50.0,
    "period_days": 30,
    "monthly": true,
    "data_gb": 100,
    "data_unlimited": false,
    "cost_per_month": 50.0,
    "first_year_cost": 600.0,
    "rankable": false,
    "rollover": "none",
    "unranked": [
     "only for some consumers: see eligibility"
    ]
   }
  ]
 },
 "provider": {
  "slug": "vonex",
  "name": "Vonex",
  "status": "live",
  "website": "https://vonex.com.au",
  "established": true,
  "found_by": "ACMA telco complaints-handling rankings, Apr-Jun 2026 (mobile table)",
  "network": "optus",
  "network_depth": null,
  "five_g": true,
  "quotes": {
   "network": {
    "text": "This service is a mobile voice and data service utilising the Optus 4G/5G Mobile Network",
    "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
   }
  },
  "listed": true,
  "unreadable": false,
  "missing_documents": [],
  "left_out": [
   {
    "name": "12-month contract option",
    "why": "the same plans on a 12-month term; the month-to-month price is used"
   }
  ],
  "curation_notes": [
   "2026-11-05, by hand at the owner's request: Vonex sells mobile only to businesses, so every plan carries eligibility and is ranked only with 'Include plans with conditions'. Offer page and CIS (version 1.0, issued 21/09/2026) agree on the three prices and allowances; the CIS says all prices include GST. Bought by phone or a booked sales appointment.",
   "Rates pass 2026-11-06: CIS states unlimited standard calls and SMS/MMS; no per-MB price (only $10 per 1GB pool top-up), so mb null. The international rates page says its rates apply 'to all PBX Voice services', not the mobile SIM (whose international calls are disabled by default), so it is dropped. data_sharing was a free-text string in the entry; this gives the structured form with a quote. payment.direct_debit_only is true on the CIS wording 'required unless otherwise approved'. Rollover already 0 (data expires monthly). The physical SIM is named but eSIM is not mentioned either way, so esim left out. No hotspot, wifi calling, speed cap statements. The 12-month contract option shows the same fees; no extra-line discount stated."
  ],
  "roaming": {
   "packs": [],
   "pay_as_you_go": null,
   "notes": [
    "Business SIM CIS 2026; the older 2024 CIS also says roaming is not available."
   ],
   "statement": {
    "text": "Vonex says overseas roaming is not available with this service and international calls are disabled by default.",
    "quote": {
     "text": "Overseas roaming is not available with this service and international calls are disabled by default.",
     "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
    }
   },
   "read_on": "2026-11-06"
  },
  "plans": [
   {
    "id": "vonex-starter",
    "name": "Business Mobile SIM Starter 4G",
    "kind": "postpaid",
    "period_days": 30,
    "monthly": true,
    "price": 25.0,
    "data_gb": 25,
    "data_unlimited": false,
    "data_delivery": "per_period",
    "data_per_block_gb": null,
    "block_days": null,
    "after_allowance": {
     "kind": "charged",
     "price": 10,
     "gb": 1
    },
    "speed_cap_mbps": null,
    "rollover_cap_gb": 0,
    "intro": null,
    "bonus_data": null,
    "conditional_discounts": [],
    "international": null,
    "cis_url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf",
    "cis_date": "2026-09-21",
    "five_g": false,
    "household": null,
    "eligibility": "businesses: sold as Business Mobile SIM plans",
    "how_to_buy": "by phone (1800 828 668) or a booked sales appointment; no online sign-up",
    "data_sharing": {
     "kind": "pooling",
     "with": "other Business Mobile SIM services and other plans with similar features, on the same account",
     "limits": "if all users use more than the pooled data, Vonex tops up the pool and charges $10 for every 1GB; pooled data expires at the end of each billing month"
    },
    "quotes": {
     "after_allowance": {
      "text": "Vonex will automatically top up your data pool allocation and charge $10 for every 1GB.",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "rollover": {
      "text": "Data expires at the end of each billing month.",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "gst": {
      "text": "All prices include GST.",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "eligibility": {
      "text": "Big data, brilliant value, and no lock-in contracts with our Business Mobile SIM plans",
      "url": "https://vonex.com.au/business-mobile"
     },
     "min_term": {
      "text": "The minimum contract term is 1 month.",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "how_to_buy": {
      "text": "How to get connected Book an appointment Receive a call back Connect to the Vonex network",
      "url": "https://vonex.com.au/business-mobile"
     },
     "price": {
      "text": "Starter 4G 25GB data allowance",
      "url": "https://vonex.com.au/business-mobile"
     },
     "monthly_price": {
      "text": "$25 per month Total min. cost over 1 month $25",
      "url": "https://vonex.com.au/business-mobile"
     },
     "usage_call_2min": {
      "text": "Standard Calls Unlimited",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "usage_sms": {
      "text": "SMS and MMS Unlimited",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "min_term_months": {
      "text": "The minimum contract term is 1 month.",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "exit_fee": {
      "text": "The maximum cancellation fee payable is 75% of the total of the remaining monthly access fees for the contract term.",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "upfront_fees": {
      "text": "No establishment fees apply for this service.",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "payment": {
      "text": "Direct debit is required unless otherwise approved by Vonex.",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "roaming_included": {
      "text": "Overseas roaming is not available with this service and international calls are disabled by default.",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "data_sharing": {
      "text": "Data can only be pooled with other Business Mobile SIM services and other plans with similar features.",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     }
    },
    "usage_rates": {
     "call_2min": "included",
     "sms": "included",
     "mb": null,
     "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
    },
    "min_term_months": 1,
    "exit_fee": "a cancellation fee applies if cancelled before the contract end date, at most 75% of the remaining monthly access fees for the contract term",
    "upfront_fees": {
     "connection": "free"
    },
    "payment": {
     "direct_debit_only": true
    },
    "roaming_included": "none",
    "intro_status": null,
    "bonus_data_status": null,
    "cost_per_month": 25.0,
    "first_year_cost": 300.0,
    "renewals_per_year": 12.0,
    "data_per_month_gb": 25.0,
    "cost_per_gb": 1.0,
    "rollover": {
     "status": "none",
     "cap_gb": 0
    },
    "unranked": [
     "only for some consumers: see eligibility"
    ],
    "rankable": false,
    "rankable_with_eligibility": true,
    "discounts_priced": []
   },
   {
    "id": "vonex-plus",
    "name": "Business Mobile SIM Plus 5G",
    "kind": "postpaid",
    "period_days": 30,
    "monthly": true,
    "price": 40.0,
    "data_gb": 40,
    "data_unlimited": false,
    "data_delivery": "per_period",
    "data_per_block_gb": null,
    "block_days": null,
    "after_allowance": {
     "kind": "charged",
     "price": 10,
     "gb": 1
    },
    "speed_cap_mbps": null,
    "rollover_cap_gb": 0,
    "intro": null,
    "bonus_data": null,
    "conditional_discounts": [],
    "international": null,
    "cis_url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf",
    "cis_date": "2026-09-21",
    "five_g": true,
    "household": null,
    "eligibility": "businesses: sold as Business Mobile SIM plans",
    "how_to_buy": "by phone (1800 828 668) or a booked sales appointment; no online sign-up",
    "data_sharing": {
     "kind": "pooling",
     "with": "other Business Mobile SIM services and other plans with similar features, on the same account",
     "limits": "if all users use more than the pooled data, Vonex tops up the pool and charges $10 for every 1GB; pooled data expires at the end of each billing month"
    },
    "quotes": {
     "after_allowance": {
      "text": "Vonex will automatically top up your data pool allocation and charge $10 for every 1GB.",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "rollover": {
      "text": "Data expires at the end of each billing month.",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "gst": {
      "text": "All prices include GST.",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "eligibility": {
      "text": "Big data, brilliant value, and no lock-in contracts with our Business Mobile SIM plans",
      "url": "https://vonex.com.au/business-mobile"
     },
     "min_term": {
      "text": "The minimum contract term is 1 month.",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "how_to_buy": {
      "text": "How to get connected Book an appointment Receive a call back Connect to the Vonex network",
      "url": "https://vonex.com.au/business-mobile"
     },
     "price": {
      "text": "Plus 5G 40GB data allowance",
      "url": "https://vonex.com.au/business-mobile"
     },
     "monthly_price": {
      "text": "$40 per month Total min. cost over 1 month $40",
      "url": "https://vonex.com.au/business-mobile"
     },
     "usage_call_2min": {
      "text": "Standard Calls Unlimited",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "usage_sms": {
      "text": "SMS and MMS Unlimited",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "min_term_months": {
      "text": "The minimum contract term is 1 month.",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "exit_fee": {
      "text": "The maximum cancellation fee payable is 75% of the total of the remaining monthly access fees for the contract term.",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "upfront_fees": {
      "text": "No establishment fees apply for this service.",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "payment": {
      "text": "Direct debit is required unless otherwise approved by Vonex.",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "roaming_included": {
      "text": "Overseas roaming is not available with this service and international calls are disabled by default.",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "data_sharing": {
      "text": "Data can only be pooled with other Business Mobile SIM services and other plans with similar features.",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     }
    },
    "usage_rates": {
     "call_2min": "included",
     "sms": "included",
     "mb": null,
     "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
    },
    "min_term_months": 1,
    "exit_fee": "a cancellation fee applies if cancelled before the contract end date, at most 75% of the remaining monthly access fees for the contract term",
    "upfront_fees": {
     "connection": "free"
    },
    "payment": {
     "direct_debit_only": true
    },
    "roaming_included": "none",
    "intro_status": null,
    "bonus_data_status": null,
    "cost_per_month": 40.0,
    "first_year_cost": 480.0,
    "renewals_per_year": 12.0,
    "data_per_month_gb": 40.0,
    "cost_per_gb": 1.0,
    "rollover": {
     "status": "none",
     "cap_gb": 0
    },
    "unranked": [
     "only for some consumers: see eligibility"
    ],
    "rankable": false,
    "rankable_with_eligibility": true,
    "discounts_priced": []
   },
   {
    "id": "vonex-pro",
    "name": "Business Mobile SIM Pro 5G",
    "kind": "postpaid",
    "period_days": 30,
    "monthly": true,
    "price": 50.0,
    "data_gb": 100,
    "data_unlimited": false,
    "data_delivery": "per_period",
    "data_per_block_gb": null,
    "block_days": null,
    "after_allowance": {
     "kind": "charged",
     "price": 10,
     "gb": 1
    },
    "speed_cap_mbps": null,
    "rollover_cap_gb": 0,
    "intro": null,
    "bonus_data": null,
    "conditional_discounts": [],
    "international": null,
    "cis_url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf",
    "cis_date": "2026-09-21",
    "five_g": true,
    "household": null,
    "eligibility": "businesses: sold as Business Mobile SIM plans",
    "how_to_buy": "by phone (1800 828 668) or a booked sales appointment; no online sign-up",
    "data_sharing": {
     "kind": "pooling",
     "with": "other Business Mobile SIM services and other plans with similar features, on the same account",
     "limits": "if all users use more than the pooled data, Vonex tops up the pool and charges $10 for every 1GB; pooled data expires at the end of each billing month"
    },
    "quotes": {
     "after_allowance": {
      "text": "Vonex will automatically top up your data pool allocation and charge $10 for every 1GB.",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "rollover": {
      "text": "Data expires at the end of each billing month.",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "gst": {
      "text": "All prices include GST.",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "eligibility": {
      "text": "Big data, brilliant value, and no lock-in contracts with our Business Mobile SIM plans",
      "url": "https://vonex.com.au/business-mobile"
     },
     "min_term": {
      "text": "The minimum contract term is 1 month.",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "how_to_buy": {
      "text": "How to get connected Book an appointment Receive a call back Connect to the Vonex network",
      "url": "https://vonex.com.au/business-mobile"
     },
     "price": {
      "text": "Pro 5G 100GB data allowance",
      "url": "https://vonex.com.au/business-mobile"
     },
     "monthly_price": {
      "text": "$50 per month Total min. cost over 1 month $50",
      "url": "https://vonex.com.au/business-mobile"
     },
     "usage_call_2min": {
      "text": "Standard Calls Unlimited",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "usage_sms": {
      "text": "SMS and MMS Unlimited",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "min_term_months": {
      "text": "The minimum contract term is 1 month.",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "exit_fee": {
      "text": "The maximum cancellation fee payable is 75% of the total of the remaining monthly access fees for the contract term.",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "upfront_fees": {
      "text": "No establishment fees apply for this service.",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "payment": {
      "text": "Direct debit is required unless otherwise approved by Vonex.",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "roaming_included": {
      "text": "Overseas roaming is not available with this service and international calls are disabled by default.",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     },
     "data_sharing": {
      "text": "Data can only be pooled with other Business Mobile SIM services and other plans with similar features.",
      "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
     }
    },
    "usage_rates": {
     "call_2min": "included",
     "sms": "included",
     "mb": null,
     "url": "https://vonex.com.au/wp-content/uploads/2026/09/VonexBusinessMobileSIMCriticalInformationSummary.pdf"
    },
    "min_term_months": 1,
    "exit_fee": "a cancellation fee applies if cancelled before the contract end date, at most 75% of the remaining monthly access fees for the contract term",
    "upfront_fees": {
     "connection": "free"
    },
    "payment": {
     "direct_debit_only": true
    },
    "roaming_included": "none",
    "intro_status": null,
    "bonus_data_status": null,
    "cost_per_month": 50.0,
    "first_year_cost": 600.0,
    "renewals_per_year": 12.0,
    "data_per_month_gb": 100.0,
    "cost_per_gb": 0.5,
    "rollover": {
     "status": "none",
     "cap_gb": 0
    },
    "unranked": [
     "only for some consumers: see eligibility"
    ],
    "rankable": false,
    "rankable_with_eligibility": true,
    "discounts_priced": []
   }
  ],
  "saved_by_hand": [],
  "page": "https://deepalmanac.com/au/telco/mobile-plans/vonex/",
  "json": "https://deepalmanac.com/au/telco/mobile-plans/v1/providers/vonex.json",
  "established_basis": "Reports to the ACMA as a telco with 30,000 or more services"
 }
}