Apia building insurance: what each policy covers, and who underwrites it
3 building policies from Apia. For each: how the building is valued, whether flood and accidental damage are covered, and what happens once the building is left empty, with the sentence from its own documents. Underwritten by AAI Limited.
- Website
- apia.com.au/
- What it is
- Brand
- Listed on
- Houses and rental properties
- Underwriter
- AAI Limited
- APRA
- Authorised by APRA to write new general insurance (listed as AAI Limited)
- Sold by
- Australian Pensioners Insurance Agency Pty Ltd (trading as Apia) · authorised representative no. 239591
Building policies
Apia Home and Contents Insurance (home building cover)
- Type
- Home building · Residential
- Sold
- Direct
- Levels of cover
- Home and Contents, Home and Contents Extra
- Building valued as
- Sum insured
- Flood
- Included
- Accidental damage
- Not stated
- Left empty
- Extra $500 excess after 60 days. Occupied means furnished, someone eating and sleeping there, and utilities connected.
- Who it is for
- Owner-occupied homes for customers over 50 (or whose partner is); not for tenanted properties let to permanent tenants.
- Documents
- Home and Contents Insurance Product Disclosure Statement (prepared 17 February 2025) (17 February 2025) · Key Facts Sheet - Home Building (17 February 2025) · Target Market Determination - Home and Contents Insurance (27 June 2025) · Home and Contents Insurance Additional Information Guide (1 August 2026)
- Standard Apia Home and Contents cover has no general accidental damage cover (the KFS lists only limited accidental breakage of glass); accidental loss or damage is included only in the separate Home and Contents Extra level (see next product).
- No Safety Net-style buffer is described in the PDS; the most payable is the home sum insured unless otherwise stated.
- Flood is an insured event and the PDS does not offer removing it.
The policy
“To choose our Home Extra cover, add accidental damage cover when getting a quote online.”
Source: apia.com.au/home-insurance/home-building.html · Confirmed on the insurer's page on 13 November 2026.
How it is sold
“Get a quote online Retrieve a quote Save 10% First Year Online Discount*”
Source: apia.com.au/home-insurance/home-building.html · Confirmed on the insurer's page on 13 November 2026.
How the building is valued
“Under this policy you set the maximum level of cover and your payout is limited to that amount (Sum insured).”
Source: apia.com.au/content/dam/suncorp/apia/documents/home-contents/apia-home-building-kfs-ap03514a-21-06-25-a.pdf · Confirmed on the insurer's page on 13 November 2026.
Flood
“Loss or damage caused by flood.”
Source: apia.com.au/content/dam/suncorp/apia/documents/home-contents/apia-home-contents-pds-ap02580-21-06-25-a.pdf · Confirmed on the insurer's page on 13 November 2026.
Left empty
“This excess applies in addition to any other excess if at the time of the incident covered by your policy, the home or unit hasn’t been occupied for more than 60 continuous days.”
Source: apia.com.au/content/dam/suncorp/apia/documents/home-contents/apia-home-contents-pds-ap02580-21-06-25-a.pdf · Confirmed on the insurer's page on 13 November 2026.
Left empty: the extra excess
“In addition to any other excesses applicable, an unoccupied excess of $500 will apply if at the time of the incident covered by your policy the home or unit hasn’t been occupied for more than 60 continuous days”
Source: apia.com.au/content/dam/suncorp/apia/documents/home-contents/apia-home-contents-insurance-aig-ap03265-01-08-26-a-lr.pdf · Confirmed on the insurer's page on 13 November 2026.
Who it is for
“Apia products are also targeted at customers who are over 50 years of age (or their partner is).”
Source: apia.com.au/content/dam/suncorp/apia/documents/home-contents/apia-home-contents-tmd-ap03845-27-06-25-a-fa.pdf · Confirmed on the insurer's page on 13 November 2026.
Apia Home and Contents Extra Insurance (home building cover)
- Type
- Home building · Residential
- Sold
- Direct
- Levels of cover
- Home and Contents Extra
- Building valued as
- Sum insured
- Flood
- Included
- Accidental damage
- Included
- Left empty
- Extra $500 excess after 60 days. Occupied means furnished, someone eating and sleeping there, and utilities connected.
- Who it is for
- Owner-occupied homes for customers over 50 (or whose partner is); not for tenanted properties let to permanent tenants.
- Documents
- Home and Contents Extra Insurance Product Disclosure Statement (prepared 17 February 2025) (17 February 2025) · Key Facts Sheet - Home Building (Extra) (17 February 2025) · Target Market Determination - Home and Contents Extra Insurance (27 June 2025) · Home and Contents Extra Insurance Additional Information Guide (1 August 2026)
- Accidental loss or damage cover is built into this level (customers choose it by adding accidental damage cover when getting a quote online); the website describes it as the higher level above standard Apia Home Insurance.
- Sum insured basis; the PDS shows no Safety Net-style buffer.
The policy
“Apia Home Extra All the insured events covered by Apia Home Insurance Cover for accidental loss or damage”
Source: apia.com.au/home-insurance/home-building.html · Confirmed on the insurer's page on 13 November 2026.
How it is sold
“Get a quote online Retrieve a quote Save 10% First Year Online Discount*”
Source: apia.com.au/home-insurance/home-building.html · Confirmed on the insurer's page on 13 November 2026.
How the building is valued
“Under this policy you set the maximum level of cover and your payout is limited to that amount (Sum insured).”
Source: apia.com.au/content/dam/suncorp/apia/documents/home-contents/apia-home-building-extra-kfs-ap03512a-21-06-25-a.pdf · Confirmed on the insurer's page on 13 November 2026.
Flood
“We cover the home and contents for accidental loss or damage (see page 102) which includes incidents like storms, floods, and fires (including bushfires).”
Source: apia.com.au/content/dam/suncorp/apia/documents/home-contents/apia-home-contents-extra-pds-ap02655-21-06-25-a.pdf · Confirmed on the insurer's page on 13 November 2026.
Accidental damage
“We cover accidental loss or damage (see page 102) to the home at the insured address caused by an incident in the period of insurance.”
Source: apia.com.au/content/dam/suncorp/apia/documents/home-contents/apia-home-contents-extra-pds-ap02655-21-06-25-a.pdf · Confirmed on the insurer's page on 13 November 2026.
Left empty
“This excess applies in addition to any other excess if at the time of the incident covered by your policy, the home or unit hasn’t been occupied for more than 60 continuous days.”
Source: apia.com.au/content/dam/suncorp/apia/documents/home-contents/apia-home-contents-extra-pds-ap02655-21-06-25-a.pdf · Confirmed on the insurer's page on 13 November 2026.
Left empty: the extra excess
“In addition to any other excesses applicable, an unoccupied excess of $500 will apply if at the time of the incident covered by your policy the home or unit hasn’t been occupied for more than 60 continuous days”
Source: apia.com.au/content/dam/suncorp/apia/documents/home-contents/apia-home-contents-extra-insurance-aig-ap03266-01-08-26-a-lr.pdf · Confirmed on the insurer's page on 13 November 2026.
Who it is for
“Apia products are also targeted at customers who are over 50 years of age (or their partner is).”
Source: apia.com.au/content/dam/suncorp/apia/documents/home-contents/apia-home-contents-extra-tmd-ap03847-27-06-25-a-fa.pdf · Confirmed on the insurer's page on 13 November 2026.
Apia Landlord Insurance
- Type
- Landlord · Residential
- Sold
- Direct
- Building valued as
- Sum insured
- Flood
- Included
- Accidental damage
- Not stated
- Left empty
- Extra $500 excess after 60 days. Occupied means furnished, someone eating and sleeping there, and utilities connected, so a vacancy between tenants counts.
- Who it is for
- Owners of an investment (tenanted) property, for customers over 50 (or whose partner is).
- Documents
- Landlord Insurance Product Disclosure Statement (prepared 17 February 2025) (17 February 2025) · Target Market Determination - Landlord Insurance (27 June 2025) · Landlord Insurance Additional Information Guide (1 August 2026)
- The Apia landlord PDS has no optional accidental damage cover and no Safety Net buffer; the most payable per incident is the property sum insured unless stated otherwise.
The policy
“Landlord Insurance Loss of rent after tenant default (limits apply, refer to the PDS) Get a quote online”
Source: apia.com.au/home-insurance/landlord.html · Confirmed on the insurer's page on 13 November 2026.
How it is sold
“Get a quote online Retrieve a quote Save 10% First Year Online Discount*”
Source: apia.com.au/home-insurance/landlord.html · Confirmed on the insurer's page on 13 November 2026.
How the building is valued
“property sum insured unless we say otherwise in your policy.”
Source: apia.com.au/content/dam/suncorp/apia/documents/landlord/apia-landlord-pds-ap02611-21-06-25-a.pdf · Confirmed on the insurer's page on 13 November 2026.
Flood
“Loss or damage caused by flood.”
Source: apia.com.au/content/dam/suncorp/apia/documents/landlord/apia-landlord-pds-ap02611-21-06-25-a.pdf · Confirmed on the insurer's page on 13 November 2026.
Left empty
“This excess applies in addition to any other excess if at the time of the incident covered by your policy, the property or unit hasn’t been occupied for more than 60 continuous days.”
Source: apia.com.au/content/dam/suncorp/apia/documents/landlord/apia-landlord-pds-ap02611-21-06-25-a.pdf · Confirmed on the insurer's page on 13 November 2026.
Left empty: the extra excess
“In addition to any other excesses applicable, an unoccupied excess of $500 will apply if at the time of the incident covered by your policy the property or unit hasn’t been occupied for more than 60 continuous days”
Source: apia.com.au/content/dam/suncorp/apia/documents/landlord/apia-landlord-insurance-aig-ap03267-01-08-26-a-lr.pdf · Confirmed on the insurer's page on 13 November 2026.
Who it is for
“Apia products are also targeted at Customers who are over 50 years of age (or their partner is).”
Source: apia.com.au/content/dam/suncorp/apia/documents/landlord/apia-landlord-tmd-ap03849-27-06-25-a-lr.pdf · Confirmed on the insurer's page on 13 November 2026.
Who underwrites and sells it
Underwriter
“AAI Limited has prepared this PDS and is the insurer of the policies referred to under”
Source: apia.com.au/content/dam/suncorp/apia/documents/home-contents/apia-home-contents-pds-ap02580-21-06-25-a.pdf · Confirmed on the insurer's page on 13 November 2026.
Who sells it
“Australian Pensioners Insurance Agency Pty Ltd (Apia) ABN 14 099 650 996 AR 239591 is an authorised representative of AAI Limited ABN 48 005 297 807 AFSL 230859 (AAI), the issuer of Home, Landlord, Car”
Source: apia.com.au/home-insurance/home-building.html · Confirmed on the insurer's page on 13 November 2026.
AAI Limited: licence
- AFS licence
- 230859 · AAI LIMITED
- ABN
- 48005297807
- Licensed since
- 8 November 2003
- Principal business
- Brisbane QLD 4000
- General insurance
- Licensed to deal in general insurance products
From ASIC's AFS Licensee dataset, release of 11 November 2026, Creative Commons Attribution 3.0 Australia.
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