Privacy Policy
This policy explains how Total Metrics Pty Ltd (we, us) handles personal information in connection with the Deep Almanac website and services (the Service). We handle personal information in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
1. What we collect
Website and API access logs. When you or your software access the Service, our hosting provider, Cloudflare, records technical information such as IP address, request path, user agent and timestamp. We use this to operate, secure and measure use of the Service.
Correspondence. If you email us, we keep your email address and the content of your message so we can respond.
Comments. Every page carries a comment box, and the same comment endpoint is open to software without a sign-up. When a comment is left we keep the comment itself, the page it was about, anything you choose to put in the optional fields, the time, the user agent string of the browser or agent that sent it, the country Cloudflare reports, and a salted SHA-256 hash of the sending IP address. We keep the hash, rather than the address, so that one sender can be rate-limited without us holding the address; it cannot be reversed into an address. Comments are read by a person and are not published on the site. Each comment opens a chat page at a private address made from a long random key, which is given only to whoever sent the comment; our replies, and anything the sender adds, appear there. We keep the address with the comment, so we can give it back to you if you lose it. Anyone who has the address can read the chat, so keep it as you would a password. Please do not include confidential information, or personal information about anyone else, in a comment, except what is needed to identify a record you are asking us to correct or remove (section 2).
Accounts and API keys. If we introduce accounts or API keys, we will collect the details needed to create and manage them, such as a name, email address and organisation, and will update this policy before doing so.
We do not use advertising trackers, and we do not sell personal information.
2. The datasets
The datasets published through the Service are drawn from publicly available sources. Most are about products, organisations or places, not individuals. Some name people in their working role, as published by their employer or a regulator: the real estate agents dataset, for example, names the agents credited on each sale, and lists the address, sale date and price of each property as the agency published them.
If you believe a dataset contains personal information about you, or someone you act for, that should not be there, or that is wrong, tell us through the comment form, with the address of the page and the record concerned. A person reads every request. We will review it promptly, reply on the comment's private chat page, and correct or remove the record where it should not be published or is wrong. If we decline, we will tell you why. Removing a record from the Service does not remove it from its original source.
3. How we use information
- To provide, maintain, secure and improve the Service.
- To respond to enquiries and requests.
- To understand how the Service is used, in aggregate.
- To comply with legal obligations.
4. Disclosure and overseas transfer
We share information with service providers who help us run the Service, principally Cloudflare, Inc. for hosting, content delivery and email routing. Those providers may store or process information outside Australia, including in the United States. We take reasonable steps to ensure they handle it in a manner consistent with the Australian Privacy Principles. We may also disclose information where required by law.
5. Security and retention
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. Access logs are retained for a limited period for security and operational purposes and are then deleted or de-identified. Correspondence and comments are kept for as long as needed to deal with your enquiry or to act on what you told us, and any follow-up.
6. Access and correction
You may ask to access or correct personal information we hold about you through the comment form. We will respond within a reasonable time and, if we decline a request, we will tell you why.
7. Complaints
If you have a concern about how we have handled your personal information, tell us first through the comment form and we will try to resolve it. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner at oaic.gov.au.
8. Changes
We may update this policy from time to time. The date at the top shows when it was last changed.
9. Contact
Privacy enquiries: use the comment form.