BOQ Insurance building insurance: what each policy covers, and who underwrites it
2 building policies from BOQ Insurance. For each: how the building is valued, whether flood and accidental damage are covered, and what happens once the building is left empty, with the sentence from its own documents. Underwritten by Zurich Australian Insurance Limited.
- Website
- boq.com.au/
- What it is
- Brand
- Listed on
- Houses and rental properties
- Underwriter
- Zurich Australian Insurance Limited
- APRA
- Authorised by APRA to write new general insurance (listed as Zurich Australian Insurance Limited)
- Sold by
- Honey Insurance Pty Ltd (underwriting agency; BOQ provides services on behalf of Honey Insurance) · AFSL 528244
Building policies
BOQ Home Insurance (Household policy, building cover)
- Type
- Home building · Residential
- Sold
- Direct
- Building valued as
- Sum insured
- Flood
- Included
- Accidental damage
- Optional extra
- Left empty
- Extra $1,500 excess after 60 days. You must tell the insurer. Unoccupied also if someone stays on average less than one night a week. Cover for insured events continues.
- Documents
- Household Insurance Product Disclosure Statement (1 August 2026) · Key Facts Sheet - Home building (1 August 2026) · Target Market Determination - Household (1 October 2026)
- Accidental damage is available under the optional benefit 'Advanced cover' (also includes motor burnout).
The policy
“Important: From 1 October 2026, BOQ Insurance policies will be underwritten by Zurich Australian Insurance Limited (AFSL 232507).”
Source: boq.com.au/personal/insurance/home-and-contents-insurance · Confirmed on the insurer's page on 13 November 2026.
How it is sold
“Get a quote in as little as 3 minutes.”
Source: boq.com.au/personal/insurance · Confirmed on the insurer's page on 13 November 2026.
How the building is valued
“Under this policy you set the maximum level of cover and your payout is limited to that amount (Sum insured).”
Source: insurance.boq.com.au/documents/boq-insurance-key-facts-sheet-building-household-2610.pdf · Confirmed on the insurer's page on 13 November 2026.
Flood
“Flood Yes You’re not covered for loss or damage to lawns or grass, swimming pools and spas and their covers and liners”
Source: insurance.boq.com.au/documents/boq-insurance-key-facts-sheet-building-household-2610.pdf · Confirmed on the insurer's page on 13 November 2026.
Accidental damage
“Optional – We cover accidental damage to some items under the optional benefit of Advanced cover.”
Source: insurance.boq.com.au/documents/boq-insurance-key-facts-sheet-building-household-2610.pdf · Confirmed on the insurer's page on 13 November 2026.
Left empty
“If your home is unoccupied for more than 60 days and suffers loss or damage from an insured event, then you need to pay a $1,500 excess for each claim you make.”
Source: insurance.boq.com.au/documents/boq-insurance-product-disclosure-statement-household-BOQHH-2610.pdf · Confirmed on the insurer's page on 13 November 2026.
BOQ Landlord Insurance (building cover)
- Type
- Landlord · Residential
- Sold
- Not stated
- Building valued as
- Sum insured
- Flood
- Included
- Accidental damage
- Not stated
- Left empty
- Extra $1,500 excess after 60 days. You must tell the insurer. Unoccupied also if someone stays on average less than one night a week, so a vacancy between tenants counts. Cover for insured events continues.
- Documents
- Landlord Insurance Product Disclosure Statement · Key Facts Sheet - Landlord building
The policy
“The insurer is Zurich Australian Insurance Limited ABN 13 000 296 640 (“ZAIL”, “we”, “us”, “our”, or “insurer”), AFSL 232507.”
Source: insurance.boq.com.au/documents/boq-insurance-product-disclosure-statement-landlord-BOQLL-2610.pdf · Confirmed on the insurer's page on 13 November 2026.
How the building is valued
“Under this policy you set the maximum level of cover and your payout is limited to that amount (Sum insured).”
Source: insurance.boq.com.au/documents/boq-insurance-key-facts-sheet-building-landlord-2610.pdf · Confirmed on the insurer's page on 13 November 2026.
Flood
“Flood Yes You’re not covered for loss or damage to lawns or grass, swimming pools and spas and their covers and liners”
Source: insurance.boq.com.au/documents/boq-insurance-key-facts-sheet-building-landlord-2610.pdf · Confirmed on the insurer's page on 13 November 2026.
Left empty
“If your rental property is unoccupied for more than 60 days and suffers loss or damage from an insured event, then you need to pay a $1,500 excess for each claim you make.”
Source: insurance.boq.com.au/documents/boq-insurance-product-disclosure-statement-landlord-BOQLL-2610.pdf · Confirmed on the insurer's page on 13 November 2026.
Who underwrites and sells it
Underwriter
“The insurer is Zurich Australian Insurance Limited ABN 13 000 296 640 (“ZAIL”, “we”, “us”, “our”, or “insurer”), AFSL 232507.”
Source: insurance.boq.com.au/documents/boq-insurance-product-disclosure-statement-household-BOQHH-2610.pdf · Confirmed on the insurer's page on 13 November 2026.
Who sells it
“Honey Insurance Pty Ltd ABN 52 643 672 628, AFSL 528244 (Honey Insurance) of PO Box 129, Surry Hills NSW, 2010 distributes and manages your insurance policy.”
Source: insurance.boq.com.au/documents/boq-insurance-product-disclosure-statement-household-BOQHH-2610.pdf · Confirmed on the insurer's page on 13 November 2026.
Zurich Australian Insurance Limited: licence
- AFS licence
- 232507 · ZURICH AUSTRALIAN INSURANCE LIMITED
- ABN
- 13000296640
- Licensed since
- 31 January 2004
- Principal business
- North Sydney NSW 2060
- General insurance
- Licensed to deal in general insurance products
From ASIC's AFS Licensee dataset, release of 11 November 2026, Creative Commons Attribution 3.0 Australia.
Distributor's licence
- AFS licence
- 528244 · HONEY INSURANCE PTY LTD
- ABN
- 52643672628
- Licensed since
- 30 April 2021
- Principal business
- The Rocks NSW 2000
From ASIC's AFS Licensee dataset, release of 11 November 2026, Creative Commons Attribution 3.0 Australia.
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