CommBank building insurance: what each policy covers, and who underwrites it
2 building policies from CommBank. For each: how the building is valued, whether flood and accidental damage are covered, and what happens once the building is left empty, with the sentence from its own documents. Underwritten by Hollard Insurance Partners Limited.
- Website
- commbank.com.au/
- What it is
- Brand
- Listed on
- Houses and rental properties
- Underwriter
- Hollard Insurance Partners Limited
- APRA
- Authorised by APRA to write new general insurance (listed as Hollard Insurance Partners Limited)
- Sold by
- Commonwealth Bank of Australia · AFSL 234945
Building policies
CommBank Home Insurance (building cover)
- Type
- Home building · Residential
- Sold
- Not stated
- Levels of cover
- Classic Cover, Plus Cover
- Building valued as
- Sum insured, + 25% option
- Flood
- Included
- Accidental damage
- Optional extra
- Left empty
- Some events not covered after 60 days; no cover at all after 120 days. Still covered: fire, storm, rainwater and flood, lightning, earthquake, tsunami, volcanic eruption, impact. You must tell the insurer. Must keep it looking lived in (lawns, mail stopped, weekly check). For over 120 days tell CommBank in advance; cover then continues only if it agrees in writing.
- Documents
- Home Insurance Product Disclosure Statement (11 August 2024) · Key Fact Sheet - Building (12 March 2024) · Home Insurance Building TMD
- Classic cover is sum insured only; Plus cover adds 'Gap cover' of up to 25% of the sum insured.
- Accidental damage is an optional cover.
The policy
“This insurance is provided by Hollard Insurance Partners Limited (Hollard), ABN 96 067 524 216, Australian Financial Services Licence (AFSL) 235030.”
Source: hollard.com.au/media/a14fa00k/cba-home-pds.pdf · Confirmed on the insurer's page on 13 November 2026.
How the building is valued
“Gap cover (see pages 34 - 35) Not covered Up to 25% of your sum(s) insured”
Source: hollard.com.au/media/a14fa00k/cba-home-pds.pdf · Confirmed on the insurer's page on 13 November 2026.
Flood
“Flood Yes Excludes loss or damage to retaining and/or freestanding outdoor walls, or to loose surfaces of paths and driveways.”
Source: hollard.com.au/media/st0pxwxz/cba-home-building-kfs.pdf · Confirmed on the insurer's page on 13 November 2026.
Accidental damage
“unless you have taken out the Optional Cover ‘Accidental damage’”
Source: hollard.com.au/media/a14fa00k/cba-home-pds.pdf · Confirmed on the insurer's page on 13 November 2026.
Left empty
“When your home will be unoccupied for longer than a period of 60 consecutive days, cover for your building and/or contents will be restricted to the following Insured Events only:”
Source: hollard.com.au/media/a14fa00k/cba-home-pds.pdf · Confirmed on the insurer's page on 13 November 2026.
CommBank Landlord Insurance (building cover)
- Type
- Landlord · Residential
- Sold
- Not stated
- Building valued as
- Not stated
- Flood
- Not stated
- Accidental damage
- Not stated
- Left empty
- Some events not covered after 60 days. Still covered: storm, rainwater and flood, lightning, earthquake, tsunami, volcanic eruption, impact. You must tell the insurer. Must keep it looking lived in. Over 120 days tell CommBank in advance or a claim may be reduced to nil. PDS lists fire as covered in one section but not the exclusion.
- Documents
- Landlord Insurance Product Disclosure Statement
The policy
“This insurance is provided by Hollard Insurance Partners Limited (Hollard), ABN 96 067 524 216, Australian Financial Services Licence (AFSL) 235030.”
Source: hollard.com.au/media/hklfdqcn/cba-landlord-pds.pdf · Confirmed on the insurer's page on 13 November 2026.
Left empty
“When your building will be unoccupied for longer than a period of 60 consecutive days, cover for your building and/or contents will be restricted to the following Insured Events only:”
Source: hollard.com.au/media/hklfdqcn/cba-landlord-pds.pdf · Confirmed on the insurer's page on 13 November 2026.
Who underwrites and sells it
Underwriter
“This insurance is provided by Hollard Insurance Partners Limited (Hollard), ABN 96 067 524 216, Australian Financial Services Licence (AFSL) 235030.”
Source: hollard.com.au/media/a14fa00k/cba-home-pds.pdf · Confirmed on the insurer's page on 13 November 2026.
Who sells it
“This insurance is distributed by the Commonwealth Bank of Australia (CBA) AFSL 234945.”
Source: hollard.com.au/media/a14fa00k/cba-home-pds.pdf · Confirmed on the insurer's page on 13 November 2026.
Hollard Insurance Partners Limited: licence
- AFS licence
- 235030 · HOLLARD INSURANCE PARTNERS LIMITED
- ABN
- 96067524216
- Licensed since
- 1 December 2003
- Principal business
- North Sydney NSW 2060
- General insurance
- Licensed to deal in general insurance products
From ASIC's AFS Licensee dataset, release of 11 November 2026, Creative Commons Attribution 3.0 Australia.
Distributor's licence
- AFS licence
- 234945 · COMMONWEALTH BANK OF AUSTRALIA
- ABN
- 48123123124
- Licensed since
- 1 December 2003
- Principal business
- Sydney NSW 2000
From ASIC's AFS Licensee dataset, release of 11 November 2026, Creative Commons Attribution 3.0 Australia.
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